What is Maybank2e.net ?
	Are the services available 24 hours a day?
	Are the services available on weekends?
	Can we access Maybank2e.net 24 hours a day? My holding company in New York wishes to check the funds position in Malaysia?
	What are the minimum system requirements?
	How can my organization benefit from the Maybank2e.net services?
	Will I lose control of my cash management?
	How do I know my account activities?
	What are the services offered by Maybank2e.net?
	Can Maybank2e.net interact smoothly with Windows XP or higher operating systems?
	How do I access Maybank2e.net?
	What if my ID gets locked up or freezes, will Maybank2e.net able to solve it as soon possible?
	How soon can I expect a reply if a problem is logged via email or through the Maybank2e.net helpdesk?
	Should a fraud occur or if data is hacked into during the transmission and this results in losses to the organisation, what is the limit that Maybank will indemnify?
	Is there any subscription fee for using Maybank2e.net services?
	How secure is Maybank2e.net?
	Is an ID/password or security gadget required to carry out banking transactions?
	Is it safe to transmit data files and secured bulk payments via the Internet?
	Does the system create an audit trail so activity via Maybank2e.net can be tracked?
	How can I check that modules I access are encrypted and secure?
	Can an organisation have more than 1 authorised user?
	Does a group of companies have to pass a resolution for access by different users who perform payment transactions?
	Can I apply for these e-facilities online?
	Can I access Maybank2e.net authorise or verify transactions from abroad?
	Do you provide helpdesk support if there is a problem with the system, portal access or screen freeze during transaction?
	Is there a cap or limit on funds transfers via Maybank2e.net?
	Can I view all Maybank accounts such Term Loans and Trade Utilisation on Maybank2e.net?
	Can my company apply for facilities such as OD (overdraft) and trade facilities online via Maybank2e.net ?
	Can I submit online applications or other information to government agencies such as IRB or Zakat?
	Does Maybank2e.net support customised reporting that allows users to export files to their own accounting systems such as SAP, Oracle, UBS or MYOB?
	Do you offer complete payment /collection solutions both domestically and internationally?

 

	Who is eligible to register for Maybank2e.net ?
	How can my organisation apply for Maybank2e.net financial services?
	How do I access Maybank2e.net ?
	What if my ID gets locked up or freezes, will Maybank2e.net be able to solve it as soon possible?
	How soon can I expect a reply if a problem is logged via email or through the Maybank2e.net helpdesk?
	Should a fraud occur or if data is hacked into during the transmission and this results in losses to the organisation, what is the limit that Maybank will indemnify?

 

Is there any subscription fee for using Maybank2e.net services?

 

	How secure is Maybank2e.net ?
	Is an ID/password or security gadget required to carry out banking transactions?
	Is it safe to transmit data files and secured bulk payments via the Internet?
	Does the system create an audit trail so activity via Maybank2e.net can be tracked?
	How can I check that modules I access are encrypted and secure?
	Can an organisation have more than 1 authorised user?

 

	Does a group of companies have to pass a resolution for access by different users who perform payment transactions?
	Can I apply for these e-facilities online?
	Can I access Maybank2e.net and authorise or verify transactions from abroad?
	Can we access Maybank2e.net 24 hours a day? My holding company in New York wishes to check the funds position in Malaysia?
	Do you provide helpdesk support if there is a problem with the system, portal access or screen freeze during transaction?

 

	I currently use Maybank Desktop Banking to download and print my transaction statements. Does Maybank2e.net provide this facility?
	Is there a cap or limit on funds transfers via Maybank2e.net?
	Can I view all Maybank accounts such Term Loans and Trade Utilisation on Maybank2e.net ?
	Can my company apply for facilities such as OD (overdraft) and trade facilities online via Maybank2e.net ?
	Can I submit online applications or other information to government agencies such as IRB or EPF?
	Does Maybank2e.net support customised reporting that allows users to export files to their own accounting systems such as SAP, Oracle, UBS or MYOB?
	Do you offer complete payment/collection solutions both domestically and internationally?
	What are the cut-off / batch processing times ?
	If I use the Maybank2e.net to pay salary, how do I enter the data of the staff? Can I transfer data from my existing payroll software? Or is there any special format to enter the data in Maybank2e.net itself?

 

	What is eDividend?
	What are the types of eDividends report available?
	What are the special features of eDividend?
	What are the benefits for me as a user?
	How often the transaction being processed and updated?
	Does the beneficiary need to have an account with Maybank?
	What is the minimum transfer amount?
	What is the maximum payment amount?
	What is the maximum transaction volume?
	How do I know whether the payment has been made to the beneficiary accounts?
	Is it possible if that I want to stop the payment being made to the beneficiary?
	How secure is it?
	If my computer crashes or get disconnected from the internet by power failure, how will I know my transaction is successful?
	How do I sign up for the services?
	Do I need to have any account with Maybank?
	What are the documentations required from my side?
	How long does the registration process take (timeline)?
	Who should I consult when I don’t receive any news or notification reply from Maybank?
	How much will it cost your company/organisation?
	What are the procedures if I wish to terminate my application?
	Who should I refer if I have any inquiries regarding the eDividend?

 

	What is the function of einquiry?
	Who is eligible to register for einquiry system?
	Who should sign up for this service?
	What type of account balances that can be viewed by einquiry?
	How detail is the reporting provided by einquiry?
	What are the maximum reporting days available for the users?
	What if I want to check the account statement which is more than 60 days?
	Can I check balances for certain date range?
	Can I check multiple accounts at a time?
	Can I check account statements for banks other than Maybank?
	What if the transaction stated in the report is incorrect?
	Can I download and print the account statements?
	Can I view the report 24 hours a day?
	What are the minimum system requirements?
	Do I need additional software for the e-inquiry system?
	Can Maybank2e.net interact smoothly with Windows XP or higher operating systems?
	How secure is it?
	How do you register as a user?
	What are the documents needed for the registration?
	How much will it cost your company/organisation?
	Who should I contact if I encounter problem with the einquiry system?
	How to contact us?

 

	What are the features of online payment service?
	What kind of payment can be made through ePayment?
	How can I benefit fromePayment?
	To whom that I can make the payment?
	How does the process flow will look like?
	Can the beneficiary come from other bank?
	What is the maximum payment amount?
	Will there be minimum transfer amount?
	What is the maximum transaction volume?
	Is it possible if that I want to stop the payment being made to the beneficiary?
	How do you register as a user?
	What are the documents needed for the registration?
	Do I need to have a current account with Maybank?
	How do I know that my payment has been made?
	What are the procedures if I wish to stop my payment?
	If my computer crashes or get disconnected from the internet by power failure, how will I know my transaction is successful?
	How secure is it?
	How much will it cost your company/organisation?
	How to contact us?

 

	What is ePayroll?
	How can I benefit from ePayroll?
	What are the features of ePayroll?
	What is the ePayroll services process flow?
	Do I need to have an account with Maybank?
	Can I make fund transfer to non Maybank account holders?
	How do I know if the salary payment has been made to the staff account?
	How long does it take for the payment to make credited into staffs’ accounts?
	Will there be minimum payment amount?
	What is the maximum transfer amount?
	What is the maximum transaction volume?
	Is it possible for me to stop making the payment?
	How often the transaction being processed and updated?
	If my computer crashes or get disconnected from the internet by power failure, how will I know my transaction is successful?
	How secure is it?
	How much will it cost your company/organisation?
	Who is eligible to register as a user?
	How do you register as a user?
	What are the documents needed for the registration?
	How much will it cost your company/organisation?
	How to contact us?

 

	What is cheque outsourcing?
	What is the benefit of cheque outsourcing?
	What are the types of cheque outsourcing?
	What is Cashier’s Order?
	What is Manager’s Cheque?
	What is Customer’s Cheque?
	What is the different between the personal cheque and the cheque outsourcing?
	Why should I subscribe for the cheque outsourcing services?
	Can the organization asked for cheque customization?
	Who should I contact if I am interested to customize my cheque?
	How long does it take for the cheque customization?
	Will there be any cost incurred for the cheque customization?
	Is the cheque customization applicable to all cheques?
	How much will it cost my organization for using cheque outsourcing?
	How do you register as a user?
	What are the documents needed for the registration of cheque outsourcing services?
	Do I need to have a current account with Maybank?
	How do I know how many cheque has been issued?
	How secure is the cheque outsourcing?
	What should I do if the cheque is lost?
	How to contact us?

 

	What are mobile services?
	What is the function of mobile services?
	What is the difference between the create message and create alert template?
	What is the delivery status?
	What is the function of M-Broadcast?
	What is the function of M-PowerRoom?
	What is the function of M-CRM?
	What are the reports available in M-CRM?
	Does software needed to maintain the template?
	How many characters allowed for a message?
	Do I need to type hand phone no. one by one?
	Can I view all the messages that I have sent before?
	Can I cancel messages that I have sent?
	If I encounter problem with the Mobile Services system, should I contact the telco service provider?
	What are the charges per message? Is as per normal telco provider charges?
	Are the mobile services a prepaid mechanism?
	Can I send message 24 hours a day?
	Can I send message to international telco number?
	What are the minimum system requirements?
	What are the documents needed for the registration?

 

	What is FPX?
	What is the main objective of FPX?
	How does FPX works?
	What are the differences between the payment model and the collection model?
	How will FPX benefits the customers?
	What are the participating banks for FPX?
	What are the types of payments instructions and collection advices can be made?
	Is registration required before making payments with FPX?
	What must I have before making payments with FPX?
	Will there be any charges for payments via FPX?
	What will be the charge imposed?
	How do I identify if a merchant accepts payment with FPX?
	What is the operations hour for FPX?
	Is there a limit to the number of transactions that I can make in a day?
	What is the maximum transaction limit?
	What will be the potential e-market places?
	Who should I contact if I encounter problem with the FPX system?
	How will the FPX benefits the businesses?
	How can I register as an FPX merchant? Must I have an account with a specific bank?
	What are the documents required for the registration process?
	What is the registration process for buyer?
	Which platform must my web server use?
	Do I need any additional hardware or software to accept payment via FPX?
	Why should my business accept FPX as another payment channel?
	What is the maximum transaction limit?
	What are the minimum system requirements?
	Can Maybank2e.net interact smoothly with Windows XP or higher operating systems?

 

	Who is eligible to register as a user?
	How do you register as a user?
	How secure is it?
	How much will it cost your company/organisation?
	How to contact us?
	What are the hardware requirements for Maybank Desktop Banking services?
	What times are the services available?