Maybank and the Employees Provident
Fund (EPF) today signed an agreement to officially launch the
online payment of EPF contributions via Maybank’s internet
banking channels, Maybank2e.net and Maybank2u.com.
Signing on behalf of Maybank
were Datuk Amirsham A Aziz, President and CEO and Dato’
Mohammed Hussein, Deputy President. EPF was represented by its
CEO Datuk Azlan Zainol and its Deputy CEO, Puan Rusma Ibrahim.
At the signing ceremony, Datuk
Amirsham said the new online payment service provides better convenience
and benefits to both enterprise and self-employed customers.
“Today’s launch
of EPF payments, via Maybank2e.net for enterprise customers
and Maybank2u.com for the self employed reinforces our customer-centric
commitment to offer innovative and value-added products. The internet
banking channels enable our customers to able to use the service
conveniently, 24 hours a day, 7 days a week, anytime and anywhere.
Paying EPF contributions via these two internet banking channels
is immediate, time saving and cost efficient as it eliminates
the problems associated with the manual pay-in such as queuing,
handling of cash or cheque issuance as well as other back-end
processing costs.”
“With this online payment
facility EPF will benefit with reduction in processing time, data
submission shorten to a next day timeframe, elimination of manual
reconciliation, reduction of errors and other manual processes
involved in EPF contributions. The benefits derived from reduced
back-end processing cost will translate to cost savings as well
as increased productivity for both EPF and our customers,”
said Datuk Amirsham.
“For enterprise customers,
the bulk payment facility of Maybank2e.net is well
suited for imitating payroll as well as making EPF contributions.
We can potentially have over 70,000 customers who can immediately
use this online facility,” added Datuk Amirsham.
“Maybank has also extended
the convenience of making EPF contributions for our retail customers
via Maybank2u.com. EPF is one of more than 270 payee corporations
in Maybank2u.com. Those who do not have an EPF account will only
need to obtain one from the EPF following which they can immediately
use the EPF Payment facility to make their EPF contributions.
We would encourage self-employed customers to utilize this facility
to save for their future,” said Datuk Amirsham.
Datuk Amirsham also said that
Maybank has opted to provide separate internet banking channels
for enterprise and retail customers to cater to the specific needs
of the respective customers.
Datuk Azlan Zainol meanwhile
said that the EPF was continuously looking for ways to improve
its level of service to its members.
“Living in a technologically
advanced society, customers today are not willing to accept services
that require long and tedious procedures. Customers want service
at the touch of their fingers literally”, said Datuk Azlan.
“The objective of this
online service is to provide an alternative for employers to pay
their EPF contributions at their convenience through the Internet,
using their own PCs, without having to leave the office or their
jobs at hand. Effective today, all employers registered with the
EPF and who are also customers of Maybank can make their employee
contributions via Maybank2e.net and Maybank2u.com.The
service is free of charge”, said Datuk Azlan.
Datuk Azlan also said that the
collaboration with Maybank brings the total to three local banks
currently offering on-line EPF payment facilities. He added that
EPF will also seek collaboration with other banks in future to
offer this mode of payment.
For more information on the
online EPF payment, customers and the public can log on to Maybank’s
website at www.maybank2e.net.my, www.maybank2u.com and EPF’s
website at www.kwsp.gov.my.
